RAM 2500 Truck 2WD V8-5.9L VIN Z (1997)
Cross-Member: Customer Interest
Cargo Box Area - `Oil Canning' Type Noise
NO: 23-61-97
GROUP: Body
DATE: Nov. 28, 1997
SUBJECT:
Oil Canning Noise Coming From Box Area
MODELS:
1994 - 1998 (BR/BE) Ram Truck
SYMPTOM/CONDITION:
Oil canning noise complaint coming from the box area caused by the cargo box cross member contacting the vehicle's frame as the vehicle is operated
over a rough-surfaced road.
DIAGNOSIS:
Drive the vehicle over a rough-surfaced road. The condition of the road should be one in which the vehicle can go through several turning maneuvers
while going over bumps in the road. If an oil canning type noise is heard coming from the cargo box area during the road test, perform the following
Repair Procedure. Another method to diagnose the condition is to walk on the cargo box bed over the rear axle area and listen for the oil canning noise.
If an oil canning noise is heard, perform the following Repair Procedure.
PARTS REQUIRED:
4
55275466AA Isolator,
Cargo Box Cross member Rail
6
06503298 Bolt,
Cargo Box Hold Down
REPAIR PROCEDURE:
This bulletin involves installing isolators on two cargo box cross member rails.
1.
Open the fuel fill door.
2.
Remove the screws holding the fuel filler neck adapter to the cargo box side wall.
3.
Separate the fuel filler neck from the cargo box.
4.
Remove the six bolts securing the cargo box to the frame rails (Figure 1).
5.
Using a suitable lifting device, raise the cargo box off the vehicle's frame just high enough to get the isolators into the hole/slots of the cargo box
cross member.
